Salesforce
Implementation
Services

Sales Cloud

Boost Your Sales with Data-Driven Strategies

Customer engagement has evolved—today’s buyers expect personalized, seamless experiences. Tecusys helps you harness the power of Salesforce Sales Cloud to transform your sales operations with AI-driven insights, predictive analytics, and automation. Manage leads, track opportunities, and forecast sales with ease—allowing your team to focus on what matters most: building strong customer relationships.

Optimize Sales Cloud with Tecusys

With Tecusys, your sales team stays ahead of the competition—smarter, faster, and more efficient! 🚀

Service Cloud

Enhance Customer Service Efficiency with Tecusys

Deliver faster, smarter, and more efficient customer support with Salesforce Service Cloud. Tecusys helps you create a unified, AI-powered workspace where your team can seamlessly manage support cases, incidents, and field jobs—all while having a 360-degree view of each customer. With personalized insights and intelligent automation, your agents can resolve issues quickly and accurately, improving customer satisfaction.

Optimized Service Cloud Solutions by Tecusys

🔹 Case Management – Automate case routing, track service levels, and provide agents with the tools they need for faster resolutions.

🔹 Self-Service Experience – Offer 24/7 support portals so customers can find answers on their own, reducing agent workload and enhancing satisfaction.

🔹 Service Analytics – Use data-driven insights to identify trends, optimize service operations, and improve customer loyalty.

🔹 Incident Detection & Response – Proactively detect and resolve service disruptions to ensure business continuity.

🔹 Omni-Channel Routing – Assign cases based on agent skills and availability for faster, more efficient support.

Experience Cloud

Create Engaging Digital Experiences with Tecusys

Deliver personalized, customer-focused digital experiences with Salesforce Experience Cloud. Tecusys helps you unify customer data, enabling seamless interactions across channels. With AI-driven insights and scalable solutions, you can build powerful digital experiences that strengthen relationships, boost engagement, and drive ROI.

Unlock the Full Potential of Experience Cloud

🔹 Build a Connected Business Ecosystem – Create a community platform for sellers, vendors, customers, and stakeholders to collaborate effectively.

🔹 Enhance Your Digital Presence – Launch branded portals with pre-built templates and task automation to accelerate go-to-market strategies.

🔹 Secure User Management – Control access levels by directly linking Salesforce records to your portal for safe user provisioning.

🔹 Mobile-First Design – Ensure flawless multi-device experiences with Experience Cloud’s responsive framework.

🔹 Integrated Data Platform – Extend Salesforce functionalities without complex integrations, keeping everything in sync.

🔹 Custom Reporting & Dashboards – Provide users with tailored insights through interactive reports within the portal.

Transform Business Operations with Experience Cloud

✅ Customer Service Portals – Enable self-service, live chat, and knowledge bases for quicker issue resolution.

✅ Partner Platforms – Build collaborative partner communities with automated workflows and lead tracking.

✅ Account Management – Offer customers direct access to their profiles and business account information.

✅ Partner Platforms – Build collaborative partner communities with automated workflows and lead tracking.

✅ Employee Communities – Enhance internal communication, training, and remote work efficiency.

✅ Innovative Industry Solutions – Develop peer collaboration spaces, eCommerce integrations, and more.

With Tecusys, turn your digital presence into an interactive, customer-first experience! 🚀

App Cloud

Build Powerful Apps with Salesforce App Cloud & Tecusys

Turn your ideas into reality with Salesforce App Cloud—a scalable, no-code to pro-code platform designed to help businesses create, deploy, and enhance apps without worrying about infrastructure. Whether you’re extending Salesforce functionalities or building from scratch, Tecusys ensures a smooth, efficient development process that meets your business needs.

Key Solutions We Offer

🔹 Lightning Platform – Build apps faster with drag-and-drop tools, reusable components, and pre-built templates.

🔹 Custom Lightning Apps – Automate processes for marketing, finance, HR, and supply chain with tailored Lightning apps.

🔹 Seamless Integrations – Connect apps with ERP systems, e-commerce platforms, AppExchange tools, and more using Mulesoft.

🔹 Force.com Development – Create scalable, secure applications using Apex and Visualforce within Salesforce.

🔹 Heroku for Scalable Apps – Deploy and manage custom apps with your preferred coding languages on a cloud-based infrastructure.

🔹 Support & Enhancements – Improve existing apps with AI-driven analytics, predictive insights, and seamless integrations.

With Tecusys, you can focus on building innovative solutions while we handle the complexities! 🚀